Changes / Rippling / Rippling app is down
Rippling: Critical incident: Rippling app is down
Summary
Rippling reported a critical outage preventing access to its web and mobile apps, starting 2026-07-27 16:11 UTC and resolved at 2026-07-27 18:37 UTC (2 h 26 min). Rippling rolled back its latest deployment; access was restored at 16:32 UTC, and performance metrics were back to normal by 17:08 UTC.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: Rippling app is down
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After: critical
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After: resolved
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After: 2026-07-27 16:11 UTC
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After: 2026-07-27 18:37 UTC
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After: Rippling App
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After: We are investigating issues where users are unable to access the Rippling web and mobile apps. We will provide an update within the next 10 minutes.
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After: We are in the middle of rolling back the latest deployment. Performance remains degraded while the rollback is in motion. Next update within 10 minutes.
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After: Access to the Rippling app is restored. We are monitoring site health and performance.
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After: The incident is mitigated, as app performance metrics are back to normal levels.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Rippling app is down (this change) Rippling reported a critical outage preventing access to its web and mobile apps, starting 2026-07-27 16:11 UTC and resolved at 2026-07-27 18:37 UTC (2 h 26 min). Rippling rolled back its latest deployment; access was restored at 16:32 UTC, and performance metrics were back to normal by 17:08 UTC. | Major incident |