Changes / Snowflake / INC20000032
Snowflake: Critical incident: INC20000032
Summary
Snowflake reported a critical outage affecting access to multiple core services in Azure - East US (Virginia) - Applications. It started and resolved at 2026-06-11 00:30 UTC, with a recorded duration of 0 min; Snowflake reverted a misconfigured change and confirmed service restoration. A completed postmortem links to an RCA on Snowflake Community.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: INC20000032
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After: critical
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After: postmortem
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After: 2026-06-11 00:30 UTC
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After: 2026-06-11 00:30 UTC
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After: Applications, Azure - East US (Virginia) - Applications
Before: not present
After: Current status: We identified and reverted a misconfigured change, and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.
Customer experience: Customers hosted in the specified region may have been unable to access or use multiple core Snowflake services and features. For example, affected users may have been unable to access Snowsight, Snowflake Openflow, Snowpark Container Services, or Cortex AI services (such as Cortex LLM functions, Agents, Analyst, and Search).
Workaround: There were no available workarounds for this issue.
Incident start time: 23:23 UTC June 10, 2026
Incident end time: 23:58 UTC June 10, 2026
Preliminary root cause: A misconfiguration during a system maintenance operation caused connectivity failures in the affected region.
A root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.
Before: not present
After: Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC20000032](https://community.snowflake.com/s/article/INC20000032)
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: INC20000032 (this change) Snowflake reported a critical outage affecting access to multiple core services in Azure - East US (Virginia) - Applications. It started and resolved at 2026-06-11 00:30 UTC, with a recorded duration of 0 min; Snowflake reverted a misconfigured change and confirmed service restoration. A completed postmortem links to an RCA on Snowflake Community. | Major incident |
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