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ChangesTelnyxMS Teams outbound call drops due to IceConnectivityChecksFailed

Telnyx: Major incident: MS Teams outbound call drops due to IceConnectivityChecksFailed

Major incidentmajor (vendor)Changed Detected status.telnyx.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Telnyx removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: MS Teams outbound call drops due to IceConnectivityChecksFailed
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: identified
AddedStart time#4
Before: not present
After: 2026-11-12 14:36 UTC
AddedUpdateidentified#5
Before: not present
After: Microsoft Teams outbound calls to Telnyx are dropping 15–21 seconds after answer with IceConnectivityChecksFailed. Our engineering team has identifed a root cause and is preparing a patch. We will update on the latest via the status page.

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History of this incident

YesterdayThursday, November 12Thu, Nov 12

1 incident change

Cite this

Major incident: MS Teams outbound call drops due to IceConnectivityChecksFailed on Telnyx’s status page, changed 2026-11-12 14:36 UTC (change 1 of 1).

Title
Major incident: MS Teams outbound call drops due to IceConnectivityChecksFailed
Vendor
Telnyx
Date
URL
https://rewindex.com/change/i5a7ff823ab9b9e

All Telnyx changesTelnyx profileMarkdownJSON