Changes / Bitbucket / Users are experiencing reCaptcha errors while signing up

Bitbucket: Critical incident: Users are experiencing reCaptcha errors while signing up

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Users are experiencing reCaptcha errors while signing up
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-09-12 02:08 UTC
AddedResolved time#5
Before: not present
After: 2024-09-12 03:28 UTC
AddedAffected components#6
Before: not present
After: Signup
AddedUpdateinvestigating#7
Before: not present
After: Users attempting to sign up are encountering reCaptcha errors that are preventing a successful signup.
AddedUpdatemonitoring#8
Before: not present
After: We have identified the root cause and the issue appears to be resolved.
AddedUpdateresolved#9
Before: not present
After: This issue has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Users are experiencing reCaptcha errors while signing up (this change)Major incident

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