Changes / Gorgias / Delays in HTTP integrations for some accounts

Gorgias: Major incident: Delays in HTTP integrations for some accounts

Summary

Gorgias reported major delays in HTTP integrations for some accounts from 2026-06-11 21:44 UTC to 2026-06-11 22:18 UTC, lasting 34 min. A fix was implemented at 2026-06-11 22:14 UTC, and the incident was subsequently resolved.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Delays in HTTP integrations for some accounts
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-06-11 21:44 UTC
AddedResolved time#5
Before: not present
After: 2026-06-11 22:18 UTC
AddedUpdateidentified#6
Before: not present
After: We are continuing to work on a fix for this issue.
AddedUpdatemonitoring#7
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Delays in HTTP integrations for some accounts (this change)
Gorgias reported major delays in HTTP integrations for some accounts from 2026-06-11 21:44 UTC to 2026-06-11 22:18 UTC, lasting 34 min. A fix was implemented at 2026-06-11 22:14 UTC, and the incident was subsequently resolved.
Major incident

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