Changes / Stitch / Degraded service in AWS us-east-1 affecting both extractions and loads

Stitch: Major incident: Degraded service in AWS us-east-1 affecting both extractions and loads

Summary

Stitch reported major service degradation in AWS us-east-1 affecting extractions and loads, with api.stitchdata.com, app.stitchdata.com and AWS kms-us-east-1 listed as affected components. It started at 2022-06-10 04:01 UTC and lasted 9 h 23 min, resolving at 2022-06-10 13:25 UTC. Stitch reported implementing a fix at 04:26 UTC but did not state a cause.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 94%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Degraded service in AWS us-east-1 affecting both extractions and loads
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2022-06-10 04:01 UTC
AddedResolved time#5
Before: not present
After: 2022-06-10 13:25 UTC
AddedAffected components#6
Before: not present
After: api.stitchdata.com, app.stitchdata.com, AWS kms-us-east-1
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Degraded service in AWS us-east-1 affecting both extractions and loads (this change)
Stitch reported major service degradation in AWS us-east-1 affecting extractions and loads, with api.stitchdata.com, app.stitchdata.com and AWS kms-us-east-1 listed as affected components. It started at 2022-06-10 04:01 UTC and lasted 9 h 23 min, resolving at 2022-06-10 13:25 UTC. Stitch reported implementing a fix at 04:26 UTC but did not state a cause.
Major incident

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