# Stitch: Major incident: Degraded service in AWS us-east-1 affecting both extractions and loads

**Summary:** Stitch reported major service degradation in AWS us-east-1 affecting extractions and loads, with api.stitchdata.com, app.stitchdata.com and AWS kms-us-east-1 listed as affected components. It started at 2022-06-10 04:01 UTC and lasted 9 h 23 min, resolving at 2022-06-10 13:25 UTC. Stitch reported implementing a fix at 04:26 UTC but did not state a cause. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2022-06-10 04:01 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/cdzgbkjd0bs3](https://stspg.io/cdzgbkjd0bs3)
- [Company: Stitch](https://rewindex.com/company/stitch.md)
- Versions: before (none: first archived) → after incident\_version:166/2rgn3pt7008m@dd1bd537af80
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Degraded service in AWS us-east-1 affecting both extractions and loads
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2022-06-10 04:01 UTC
```

**5. Added: Resolved time**

```diff
+ 2022-06-10 13:25 UTC
```

**6. Added: Affected components**

```diff
+ api.stitchdata.com, app.stitchdata.com, AWS kms-us-east-1
```

**7. Added: Update** (investigating) · 2022-06-10 04:01 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (investigating) · 2022-06-10 04:02 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (monitoring) · 2022-06-10 04:26 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2022-06-10 13:25 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2022-06-10 04:01 UTC | Major incident: Degraded service in AWS us-east-1 affecting both extractions and loads (this change) | degradation |

All Stitch changes: [timeline](https://rewindex.com/company/stitch/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i545ecf7738d8c6 · Markdown: https://rewindex.com/change/i545ecf7738d8c6.md · JSON: https://rewindex.com/api/v1/changes/i545ecf7738d8c6 · Generated 2026-10-18T02:55:15.379Z