Changes / CockroachDB / Serverless clients unable to access GCP Multi-Region Serverless Public Preview hosts

CockroachDB: Major incident: Serverless clients unable to access GCP Multi-Region Serverless Public Preview hosts

Summary

CockroachDB reported a major outage affecting connections to Serverless clusters on the GCP Multi-Region Serverless Public Preview host; other serverless clusters remained fully functional. The incident started at 2023-07-25 21:55 UTC and was resolved at 2023-07-25 23:07 UTC, lasting 1 h 12 min; no cause or specific fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Serverless clients unable to access GCP Multi-Region Serverless Public Preview hosts
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2023-07-25 21:55 UTC
AddedResolved time#5
Before: not present
After: 2023-07-25 23:07 UTC
AddedAffected components#6
Before: not present
After: CockroachDB Serverless
AddedUpdateinvestigating#7
Before: not present
After: Serverless customers may experience issues when connecting to serverless clusters running on the GCP Multi-Region Serverless Public Preview host. Other serverless clusters continue to be fully functional.
AddedUpdateidentified#8
Before: not present
After: We have identified the issue impacting connectivity to Serverless clusters on GCP Multi-Region Serverless Public Preview host and are currently working towards resolution.
AddedUpdateresolved#9
Before: not present
After: Issues impacting GCP Multi-Region Serverless Public Preview host cluster connectivity are now resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Serverless clients unable to access GCP Multi-Region Serverless Public Preview hosts (this change)
CockroachDB reported a major outage affecting connections to Serverless clusters on the GCP Multi-Region Serverless Public Preview host; other serverless clusters remained fully functional. The incident started at 2023-07-25 21:55 UTC and was resolved at 2023-07-25 23:07 UTC, lasting 1 h 12 min; no cause or specific fix was stated.
Major incident

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