Changes / Neon / Issue with project or branch operations is us-east-1

Neon: Major incident: Issue with project or branch operations is us-east-1

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: major (vendor)Changed Detected Source: neonstatus.com (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Issue with project or branch operations is us-east-1
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-06-01 10:54 UTC
AddedResolved time#5
Before: not present
After: 2026-06-01 12:08 UTC
AddedAffected components#6
Before: not present
After: Project/Branch Operations
AddedUpdateinvestigating#7
Before: not present
After: We are actively investigating an issue with a Neon service. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.
AddedUpdateinvestigating#8
Before: not present
After: Starting at approximately at 10:22 UTC June 01, 2026, customers in us-east-1 region may experience failures while creating or deleting branches, or projects, connections to new database created might be affected. Existing database connectivity remains unaffected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
AddedUpdatemonitoring#9
Before: not present
After: Between 10:22 UTC and 11:32 UTC, June 01, 2026, customers may have experienced failures while creating new projects or branches. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.
AddedUpdateresolved#10
Before: not present
After: Between 10:22 UTC and 11:32 UTC, June 01, 2026, customers may have experienced failures while creating new projects or branches. The issue has been fully resolved, and all services are operating normally. We apologize for any inconvenience. If you require further details, please submit a support ticket.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Issue with project or branch operations is us-east-1 (this change)Major incident

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