ChangesContentstackContentstack – Azure NA – Web Application Unavailability
Contentstack: Critical incident: Contentstack – Azure NA – Web Application Unavailability
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Contentstack removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Contentstack – Azure NA – Web Application Unavailability
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-06-17 13:23 UTC
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After: 2026-06-17 13:44 UTC
Before: not present
After: Microsoft Azure US Region - Web Application, Web Application
Before: not present
After: We are currently investigating an issue affecting the Web Application in the Microsoft Azure US Region. During this time, users may experience difficulties loading the Contentstack Application. Other regions and content delivery of already-published content remain unaffected.
Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service. We understand the impact this may have on your operations and are treating this with the highest priority.
Customer Action: No action is required from customers at this time.
If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.
Before: not present
After: The root cause of the issue affecting the Web Application in the Microsoft Azure US Region has been identified. Our engineering team is currently implementing a fix to restore normal service. Other regions and content delivery of already-published content remain unaffected.
Customer Action: No action is required from customers at this time.
If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.
Before: not present
After: The issue affecting the Web Application in the Microsoft Azure US Region has been mitigated and services are operating normally. Our team will continue monitoring system performance closely to ensure stability.
Customer Action: If you are still experiencing difficulties loading the Contentstack application, please clear your local browser cache and reload the page.
If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.
Before: not present
After: This incident has been resolved.
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History of this incident
Wednesday, June 17
1 incident change
- CriticalCritical incident
Contentstack – Azure NA – Web Application Unavailabilitythis change