Changes / Deepgram / Aura-2 TTS Elevated Error Rates for English Voices
Deepgram: Major incident: Aura-2 TTS Elevated Error Rates for English Voices
Summary
Deepgram reported a major incident affecting its TTS API: some Aura-2 TTS requests for English voices returned elevated 503 Service Unavailable errors. It started at 2026-09-22 12:10 UTC and was resolved at 2026-09-22 12:50 UTC, with a computed duration of 39 min; no cause or fix was stated.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
What changed
Before: not present
After: Aura-2 TTS Elevated Error Rates for English Voices
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-09-22 12:10 UTC
Before: not present
After: 2026-09-22 12:50 UTC
Before: not present
After: Deepgram Public API (api.deepgram.com) - TTS API, TTS API
Before: not present
After: We are investigating elevated 503 Service Unavailable errors affecting some Aura-2 TTS requests for English voices. We are working to identify the cause and restore full service availability.
Before: not present
After: The issue has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Aura-2 TTS Elevated Error Rates for English Voices (this change) Deepgram reported a major incident affecting its TTS API: some Aura-2 TTS requests for English voices returned elevated 503 Service Unavailable errors. It started at 2026-09-22 12:10 UTC and was resolved at 2026-09-22 12:50 UTC, with a computed duration of 39 min; no cause or fix was stated. | Major incident |