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Changes / SingleStore / Degraded performance on AWS us-east-1

SingleStore: Critical incident: Degraded performance on AWS us-east-1

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: critical (vendor)Changed Detected Source: status.singlestore.com (opens in new tab)

Incident page: full timeline of updates →

What changed

AddedTitle#1
Before: not present
After: Degraded performance on AWS us-east-1
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-10-20 08:18 UTC
AddedResolved time#5
Before: not present
After: 2025-10-21 01:11 UTC
AddedAffected components#6
Before: not present
After: AWS Clusters
AddedUpdateidentified#7
Before: not present
After: Degraded performance on AWS region us-east-1 due to ongoing AWS issues. Please follow AWS status page for more information https://health.aws.amazon.com/health/status
AddedUpdateidentified#8
Before: not present
After: Impact to workspace group and workspace creation/scaling (including autoscale) and intermittent database connectivity in AWS US East (N. Virginia / us-east-1) due to an upstream AWS issue; scheduled and interactive notebooks are also degraded.
AddedUpdateidentified#9
Before: not present
After: Services are recovering from AWS. Currently, we have re-enabled clustering operations for AWS US East 1 region. That includes scaling, suspend/resume, and cluster creation. While the services recover, customers may continue to see intermittent connectivity issues trying to reach the DML/DDL endpoints.
AddedUpdateresolved#10
Before: not present
After: AWS has restored all services

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Degraded performance on AWS us-east-1 (this change)Major incident

All SingleStore changes → · SingleStore profile · Markdown · JSON