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ChangesGrafana CloudDB issues in prod-sa-east-1

Grafana Cloud: Major incident: DB issues in prod-sa-east-1

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Grafana Cloud removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: DB issues in prod-sa-east-1
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-10-20 21:36 UTC
AddedAffected components#5
Before: not present
After: AWS Brazil - prod-sa-east-1, Grafana - AWS Brazil - prod-sa-east-1
AddedUpdateinvestigating#6
Before: not present
After: We are currently investigating an issue in the prod-sa-east-1 region causing slow requests, or some stacks struggling to start. We will provide an update as soon as we have more information to share.

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History of this incident

TodayTuesday, October 20Tue, Oct 20

2 incident changes

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