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ChangesWiseIssue with Wise service

Wise: Major incident: Issue with Wise service

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Wise removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Issue with Wise service
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-05-27 16:23 UTC
AddedResolved time#5
Before: not present
After: 2025-05-27 16:57 UTC
AddedAffected components#6
Before: not present
After: 💱 Account, 🔗 API, 💳 Debit Card, 📱 Mobile App, 💸 Payments, 📰 Website
AddedUpdateinvestigating#7
Before: not present
After: We are aware of an incident affecting our services for cards, registration and transfers for all customers. We are investigating this incident and working to fix this as soon as possible.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved. All services are now operational.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Tuesday, May 27, 2025

1 incident change

All Wise changesWise profileMarkdownJSON