Changes / Doppler / Reading/writing secrets failing due to an outage at our tokenization provider
Doppler: Major incident: Reading/writing secrets failing due to an outage at our tokenization provider
Summary
Reading and writing secrets failed across Doppler’s API and Dashboard in a major-impact outage from 2021-12-07 18:32 UTC to 2021-12-07 19:01 UTC (28 min). Doppler attributed the failure to its tokenization provider being impacted by the AWS us-east-1 outage; all services were operational by 2021-12-07 18:45 UTC.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Reading/writing secrets failing due to an outage at our tokenization provider
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After: major
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After: resolved
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After: 2021-12-07 18:32 UTC
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After: 2021-12-07 19:01 UTC
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After: API (api.doppler.com), Dashboard (dashboard.doppler.com)
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After: The tokenization provider is impacted by the AWS us-east-1 outage.
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After: Our tokenization provider has recovered and all Doppler services are operational.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Reading/writing secrets failing due to an outage at our tokenization provider (this change) Reading and writing secrets failed across Doppler’s API and Dashboard in a major-impact outage from 2021-12-07 18:32 UTC to 2021-12-07 19:01 UTC (28 min). Doppler attributed the failure to its tokenization provider being impacted by the AWS us-east-1 outage; all services were operational by 2021-12-07 18:45 UTC. | Major incident |