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Changescrates.ioIntermittent timeouts on API endpoints

crates.io: Major incident: Intermittent timeouts on API endpoints

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what crates.io removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Intermittent timeouts on API endpoints
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-02-14 18:45 UTC
AddedResolved time#5
Before: not present
After: 2024-02-14 19:25 UTC
AddedAffected components#6
Before: not present
After: crates.io
AddedUpdateinvestigating#7
Before: not present
After: Some crates.io endpoints are timing out at present, including the summary route that drives the crates.io home page. We are investigating. Crate downloads are unaffected.
AddedUpdatemonitoring#8
Before: not present
After: Restarting the dynos has restored service, but we are still investigating the root cause of the issue, and continue to monitor crates.io performance.
AddedUpdateresolved#9
Before: not present
After: crates.io continues to operate normally, and no further performance degradation or timeouts have been observed.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Wednesday, February 14, 2024

1 incident change

All crates.io changescrates.io profileMarkdownJSON