Changes / Neon / Intermittent connectivity issues with us-east-1 region

Neon: Major incident: Intermittent connectivity issues with us-east-1 region

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: major (vendor)Changed Detected Source: neonstatus.com (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Intermittent connectivity issues with us-east-1 region
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-10-20 16:57 UTC
AddedResolved time#5
Before: not present
After: 2025-10-20 20:58 UTC
AddedAffected components#6
Before: not present
After: Database Connectivity
AddedUpdateinvestigating#7
Before: not present
After: Investigating: (16:57) We are aware of the issue and are investigating the scope, root cause, and potential mitigations.
AddedUpdateresolved#8
Before: not present
After: Our network monitoring no longer shows connectivity issues within us-east-1, but we continue to monitor updates from AWS on the region's status.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Intermittent connectivity issues with us-east-1 region (this change)Major incident

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