Changes / Coda / Partial outage across API request handling and doc processing

Coda: Major incident: Partial outage across API request handling and doc processing

Summary

Coda reported a major partial outage degrading doc writes through the API server and doc processing, starting 2025-01-29 04:24 UTC. It lasted 1 h 26 min and was resolved at 2025-01-29 05:50 UTC; no cause or specific fix was stated.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 62%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Partial outage across API request handling and doc processing
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-01-29 04:24 UTC
AddedResolved time#5
Before: not present
After: 2025-01-29 05:50 UTC
AddedAffected components#6
Before: not present
After: API, Doc Processing
AddedUpdateinvestigating#7
Before: not present
After: There is currently an issue degrading performance across doc writes through the API server and with doc processing. We are investigating this issue and expect it to be resolved within 30 minutes.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Partial outage across API request handling and doc processing (this change)
Coda reported a major partial outage degrading doc writes through the API server and doc processing, starting 2025-01-29 04:24 UTC. It lasted 1 h 26 min and was resolved at 2025-01-29 05:50 UTC; no cause or specific fix was stated.
Major incident

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