# Coda: Major incident: Partial outage across API request handling and doc processing

**Summary:** Coda reported a major partial outage degrading doc writes through the API server and doc processing, starting 2025-01-29 04:24 UTC. It lasted 1 h 26 min and was resolved at 2025-01-29 05:50 UTC; no cause or specific fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2025-01-29 04:24 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/0pt2m6gywxzb](https://stspg.io/0pt2m6gywxzb)
- [Company: Coda](https://rewindex.com/company/coda.md)
- Versions: before (none: first archived) → after incident\_version:97/9tzkyj5lcycw@0d82b3416c74
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Partial outage across API request handling and doc processing
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-01-29 04:24 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-01-29 05:50 UTC
```

**6. Added: Affected components**

```diff
+ API, Doc Processing
```

**7. Added: Update** (investigating) · 2025-01-29 04:24 UTC

```diff
+ There is currently an issue degrading performance across doc writes through the API server and with doc processing. We are investigating this issue and expect it to be resolved within 30 minutes.
```

**8. Added: Update** (resolved) · 2025-01-29 05:50 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-01-29 04:24 UTC | Major incident: Partial outage across API request handling and doc processing (this change) | degradation |

All Coda changes: [timeline](https://rewindex.com/company/coda/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i40cab3d2f988ca · Markdown: https://rewindex.com/change/i40cab3d2f988ca.md · JSON: https://rewindex.com/api/v1/changes/i40cab3d2f988ca · Generated 2026-10-18T01:53:14.855Z