Changes / Postman / Workspaces are not loading
Postman: Major incident: Workspaces are not loading
Summary
Postman reported a major outage affecting workspace loading, listing Postman Platform on Browser and Postman Platform on Desktop as affected components. It started at 2023-10-26 12:16 UTC and was resolved at 2023-10-26 12:58 UTC, lasting 42 min. Postman reported that mitigation restored workspace loading and reduced error rates; no specific cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Workspaces are not loading
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2023-10-26 12:16 UTC
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After: 2023-10-26 12:58 UTC
Before: not present
After: Postman Platform on Browser, Postman Platform on Desktop
Before: not present
After: We are currently investigating reports of workspaces not loading from the Desktop apps
Before: not present
After: We have identified the issue and have started taking mitigative actions. Workspaces are starting to load now.
Before: not present
After: Error rates have reduced and we are receiving reports of workspaces functioning as expected. We are monitoring our systems.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Workspaces are not loading (this change) Postman reported a major outage affecting workspace loading, listing Postman Platform on Browser and Postman Platform on Desktop as affected components. It started at 2023-10-26 12:16 UTC and was resolved at 2023-10-26 12:58 UTC, lasting 42 min. Postman reported that mitigation restored workspace loading and reduced error rates; no specific cause was stated. | Major incident |