Changes / Secureframe / Trust Center pages not fully loading

Secureframe: Critical incident: Trust Center pages not fully loading

Summary

Secureframe’s Trust Center pages were not fully loading in a vendor-rated critical incident affecting Trust. It started at 2024-05-24 22:36 UTC and lasted 16 min, resolving at 2024-05-24 22:52 UTC; Secureframe reported implementing a fix at 22:45 UTC.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 69%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Trust Center pages not fully loading
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-05-24 22:36 UTC
AddedResolved time#5
Before: not present
After: 2024-05-24 22:52 UTC
AddedAffected components#6
Before: not present
After: Trust
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Trust Center pages not fully loading (this change)
Secureframe’s Trust Center pages were not fully loading in a vendor-rated critical incident affecting Trust. It started at 2024-05-24 22:36 UTC and lasted 16 min, resolving at 2024-05-24 22:52 UTC; Secureframe reported implementing a fix at 22:45 UTC.
Major incident

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