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ChangesAnthropicElevated purchasing errors on claude.ai

Anthropic: Major incident: Elevated purchasing errors on claude.ai

Major incidentmajor (vendor)Changed Detected status.claude.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Anthropic removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Elevated purchasing errors on claude.ai
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-11-14 02:54 UTC
AddedAffected components#5
Before: not present
After: claude.ai
AddedUpdateinvestigating#6
Before: not present
After: We are investigating elevated errors affecting purchases, plan upgrades and cancellations on claude.ai. Core functionality is not affected. We will provide an update as soon as possible.

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History of this incident

TodaySaturday, November 14Sat, Nov 14

2 incident changes

Cite this

Major incident: Elevated purchasing errors on claude.ai on Anthropic’s status page, changed 2026-11-14 02:54 UTC (change 1 of 2).

Title
Major incident: Elevated purchasing errors on claude.ai
Vendor
Anthropic
Date
URL
https://rewindex.com/change/i2d499c73e508d0

All Anthropic changesAnthropic profileMarkdownJSON