Changes / Grammarly / Users May Experience Login Issues Across Some Grammarly and Superhuman Products

Grammarly: Major incident: Users May Experience Login Issues Across Some Grammarly and Superhuman Products

Summary

Grammarly reported a major outage involving login issues across some Grammarly and Superhuman products and preventing some users from accessing Grammarly Editor documents. It lasted 2 h 33 min, from 2026-08-14 15:24 UTC to 2026-08-14 17:57 UTC; a fix was implemented and the incident was resolved.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Users May Experience Login Issues Across Some Grammarly and Superhuman Products
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-14 15:24 UTC
AddedResolved time#5
Before: not present
After: 2026-08-14 17:57 UTC
AddedAffected components#6
Before: not present
After: Grammarly Editor, Grammarly for Mac, Grammarly for Windows, Grammarly's Browser Extension, Login, Snippets and Knowledge Share
AddedUpdateinvestigating#7
Before: not present
After: We’re currently working through a service disruption that is preventing some of our users from accessing their documents in the Grammarly Editor. We apologize for any inconvenience, and updates will be provided as they become available.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdatemonitoring#10
Before: not present
After: We are continuing to monitor for any further issues.
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Users May Experience Login Issues Across Some Grammarly and Superhuman Products (this change)
Grammarly reported a major outage involving login issues across some Grammarly and Superhuman products and preventing some users from accessing Grammarly Editor documents. It lasted 2 h 33 min, from 2026-08-14 15:24 UTC to 2026-08-14 17:57 UTC; a fix was implemented and the incident was resolved.
Major incident

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