Changes / Stitch / User Interface Outage
Stitch: Major incident: User Interface Outage
Summary
Stitch reported a major outage of app.stitchdata.com that prevented users from logging in or using the interface, starting 2023-05-22 15:49 UTC and resolved at 2023-05-22 17:07 UTC (1 h 17 min). Stitch identified a networking change affecting front-end availability; service was restored by 16:32 UTC and remained stable during monitoring.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: User Interface Outage
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2023-05-22 15:49 UTC
Before: not present
After: 2023-05-22 17:07 UTC
Before: not present
After: app.stitchdata.com
Before: not present
After: Our team is currently investigating an issue that is preventing users from logging into and / or using the user-interface. We will provide updates as they become available.
Before: not present
After: We've identified and are working to resolve a networking change that has affected the front-end availability.
Before: not present
After: The user interface availability has been restored and we are continuing to monitor for stability.
Before: not present
After: The user-interface has remained available and stable throughout our monitoring period.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: User Interface Outage (this change) Stitch reported a major outage of app.stitchdata.com that prevented users from logging in or using the interface, starting 2023-05-22 15:49 UTC and resolved at 2023-05-22 17:07 UTC (1 h 17 min). Stitch identified a networking change affecting front-end availability; service was restored by 16:32 UTC and remained stable during monitoring. | Major incident |