Changes / Unbounce / App.unbounce.com Currently Not Available

Unbounce: Major incident: App.unbounce.com Currently Not Available

Summary

Unbounce reported a major outage of app.unbounce.com starting 2025-01-28 14:01 UTC, with visitors potentially seeing errors when accessing the app. A fix was implemented, and the app was reported up again at 14:30 UTC; the incident was resolved at 2025-01-28 15:10 UTC, with a recorded duration of 1 h 8 min.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: App.unbounce.com Currently Not Available
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-01-28 14:01 UTC
AddedResolved time#5
Before: not present
After: 2025-01-28 15:10 UTC
AddedAffected components#6
Before: not present
After: Web Application (app.unbounce.com)
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating an issue with app.unbounce.com where visitors may see an error message when trying to access the app. Our development team is actively working on resolving this issue. We will update this space when more information is available.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdatemonitoring#9
Before: not present
After: app.unbounce.com is up again, we'll continue monitoring the results for now.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: App.unbounce.com Currently Not Available (this change)
Unbounce reported a major outage of app.unbounce.com starting 2025-01-28 14:01 UTC, with visitors potentially seeing errors when accessing the app. A fix was implemented, and the app was reported up again at 14:30 UTC; the incident was resolved at 2025-01-28 15:10 UTC, with a recorded duration of 1 h 8 min.
Major incident

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