Changes / Apollo GraphQL / Service Disruptions Due to Google Cloud Platform Issues

Apollo GraphQL: Major incident: Service Disruptions Due to Google Cloud Platform Issues

Summary

Apollo reported a major outage from 2026-09-01 15:41 UTC to 2026-09-01 20:18 UTC (4 h 37 min), attributed to GCP issues in part of us-central1-b. New schemas could not be published; AWS Uplink remained available, allowing default multi-cloud GraphOS Routers and Gateways to start and fetch configuration. All Apollo products recovered.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 95%)Changed Detected Source: status.apollographql.com (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Service Disruptions Due to Google Cloud Platform Issues
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-01 15:41 UTC
AddedResolved time#5
Before: not present
After: 2026-09-01 20:18 UTC
AddedUpdateinvestigating#6
Before: not present
After: Due to an ongoing outage on Google Cloud Platform (GCP), we're currently experiencing service disruptions across multiple Apollo services. We're actively investigating and will share updates as more information becomes available.
AddedUpdateinvestigating#7
Before: not present
After: The AWS Uplink endpoint remains available. GraphOS Routers and Gateways using the default multi-cloud configuration can continue to start up and fetch their configuration during this outage, but new schemas cannot be published.
AddedUpdateidentified#8
Before: not present
After: Due to an ongoing outage on Google Cloud Platform (GCP), we're currently experiencing service disruptions across multiple Apollo services. We're actively investigating and will share updates as more information becomes available.
AddedUpdatemonitoring#9
Before: not present
After: Our third party vendor has confirmed the issue was isolated to a portion of the us-central1-b zone; remaining zones in the region were unaffected. Most Apollo products have recovered, and our engineering team is validating the remaining impacted services. We'll continue monitoring closely before marking this incident resolved.
AddedUpdatemonitoring#10
Before: not present
After: Our third party vendor has confirmed the issue was isolated to a portion of the us-central1-b zone; remaining zones in the region were unaffected. Most Apollo products have recovered, and our engineering team is validating the remaining impacted services. We'll continue monitoring closely before marking this incident resolved.
AddedUpdateresolved#11
Before: not present
After: Our third party vendor has confirmed the issue is now resolved, and all Apollo products have recovered.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Service Disruptions Due to Google Cloud Platform Issues (this change)
Apollo reported a major outage from 2026-09-01 15:41 UTC to 2026-09-01 20:18 UTC (4 h 37 min), attributed to GCP issues in part of us-central1-b. New schemas could not be published; AWS Uplink remained available, allowing default multi-cloud GraphOS Routers and Gateways to start and fetch configuration. All Apollo products recovered.
Major incident

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