# Apollo GraphQL: Major incident: Service Disruptions Due to Google Cloud Platform Issues

**Summary:** Apollo reported a major outage from 2026-09-01 15:41 UTC to 2026-09-01 20:18 UTC (4 h 37 min), attributed to GCP issues in part of us-central1-b. New schemas could not be published; AWS Uplink remained available, allowing default multi-cloud GraphOS Routers and Gateways to start and fetch configuration. All Apollo products recovered. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-01 15:41 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://status.apollographql.com/incidents/01M1ET4B91VZCNHQSSVCRY3F6C](https://status.apollographql.com/incidents/01M1ET4B91VZCNHQSSVCRY3F6C)
- [Company: Apollo GraphQL](https://rewindex.com/company/apollo-graphql.md)
- Versions: before (none: first archived) → after incident\_version:175/01M1ET4B91VZCNHQSSVCRY3F6C@bf7863daccca
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Service Disruptions Due to Google Cloud Platform Issues
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-01 15:41 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-01 20:18 UTC
```

**6. Added: Update** (investigating) · 2026-09-01 15:41 UTC

```diff
+ Due to an ongoing outage on Google Cloud Platform (GCP), we're currently experiencing service disruptions across multiple Apollo services. We're actively investigating and will share updates as more information becomes available.
```

**7. Added: Update** (investigating) · 2026-09-01 15:48 UTC

```diff
+ The AWS Uplink endpoint remains available. GraphOS Routers and Gateways using the default multi-cloud configuration can continue to start up and fetch their configuration during this outage, but new schemas cannot be published.
```

**8. Added: Update** (identified) · 2026-09-01 16:39 UTC

```diff
+ Due to an ongoing outage on Google Cloud Platform (GCP), we're currently experiencing service disruptions across multiple Apollo services. We're actively investigating and will share updates as more information becomes available.
```

**9. Added: Update** (monitoring) · 2026-09-01 17:21 UTC

```diff
+ Our third party vendor has confirmed the issue was isolated to a portion of the us-central1-b zone; remaining zones in the region were unaffected. Most Apollo products have recovered, and our engineering team is validating the remaining impacted services. We'll continue monitoring closely before marking this incident resolved.
```

**10. Added: Update** (monitoring) · 2026-09-01 17:23 UTC

```diff
+ Our third party vendor has confirmed the issue was isolated to a portion of the us-central1-b zone; remaining zones in the region were unaffected. Most Apollo products have recovered, and our engineering team is validating the remaining impacted services. We'll continue monitoring closely before marking this incident resolved.
```

**11. Added: Update** (resolved) · 2026-09-01 20:18 UTC

```diff
+ Our third party vendor has confirmed the issue is now resolved, and all Apollo products have recovered.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-01 15:41 UTC | Major incident: Service Disruptions Due to Google Cloud Platform Issues (this change) | outage |

All Apollo GraphQL changes: [timeline](https://rewindex.com/company/apollo-graphql/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i24c61cb69c2031 · Markdown: https://rewindex.com/change/i24c61cb69c2031.md · JSON: https://rewindex.com/api/v1/changes/i24c61cb69c2031 · Generated 2026-10-18T03:32:21.459Z