Changes / MongoDB Atlas / MongoDB Atlas: Clusters page failing to load

MongoDB Atlas: Major incident: MongoDB Atlas: Clusters page failing to load

Summary

MongoDB Atlas reported a major incident where affected users could see a blank Clusters page; cluster health was unaffected. It started at 2026-03-19 14:42 UTC and was resolved at 2026-03-19 15:28 UTC, lasting 45 min. A fix was implemented at 2026-03-19 15:17 UTC.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: MongoDB Atlas: Clusters page failing to load
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-03-19 14:42 UTC
AddedResolved time#5
Before: not present
After: 2026-03-19 15:28 UTC
AddedAffected components#6
Before: not present
After: MongoDB Cloud
AddedUpdateidentified#7
Before: not present
After: We have identified an issue affecting the Clusters page in MongoDB Atlas. Affected users may see a blank page when trying to view their Clusters page. Cluster health is unaffected.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: MongoDB Atlas: Clusters page failing to load (this change)
MongoDB Atlas reported a major incident where affected users could see a blank Clusters page; cluster health was unaffected. It started at 2026-03-19 14:42 UTC and was resolved at 2026-03-19 15:28 UTC, lasting 45 min. A fix was implemented at 2026-03-19 15:17 UTC.
Major incident

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