Changes / Discord / Issue / Delay in establishing call connection

Discord: Major incident: Issue / Delay in establishing call connection

Summary

Discord reported a major incident causing issues or delays in establishing call connections from 2026-09-17 18:18 UTC to 2026-09-17 20:39 UTC, lasting 2 h 21 min. A fix was implemented by 20:17 UTC, and the incident was subsequently resolved.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 96%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Issue / Delay in establishing call connection
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-17 18:18 UTC
AddedResolved time#5
Before: not present
After: 2026-09-17 20:39 UTC
AddedUpdateinvestigating#6
Before: not present
After: We are currently investigating this issue.
AddedUpdateidentified#7
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Issue / Delay in establishing call connection (this change)
Discord reported a major incident causing issues or delays in establishing call connections from 2026-09-17 18:18 UTC to 2026-09-17 20:39 UTC, lasting 2 h 21 min. A fix was implemented by 20:17 UTC, and the incident was subsequently resolved.
Major incident

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