Changes / JFrog / JFrog Cloud Platform UI is Unavailable For Some Customers

JFrog: Major incident: JFrog Cloud Platform UI is Unavailable For Some Customers

Summary

JFrog reported a major Cloud Platform UI outage affecting some customers, with Artifactory in US - East1 (N. Virginia) - AWS listed as affected. It started at 2024-03-27 14:41 UTC and resolved at 2024-03-27 16:43 UTC, lasting 2 h 1 min. JFrog said it identified and resolved a frontend application limitation.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: JFrog Cloud Platform UI is Unavailable For Some Customers
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-03-27 14:41 UTC
AddedResolved time#5
Before: not present
After: 2024-03-27 16:43 UTC
AddedAffected components#6
Before: not present
After: Artifactory, US - East1 (N. Virginia) - AWS - Artifactory
AddedUpdateinvestigating#7
Before: not present
After: We are investigating an availability issue that is impacting some JFrog Cloud Platform customers. We will provide more details within the next hour.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved, after identifying and resolving our frontend application limitation

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: JFrog Cloud Platform UI is Unavailable For Some Customers (this change)
JFrog reported a major Cloud Platform UI outage affecting some customers, with Artifactory in US - East1 (N. Virginia) - AWS listed as affected. It started at 2024-03-27 14:41 UTC and resolved at 2024-03-27 16:43 UTC, lasting 2 h 1 min. JFrog said it identified and resolved a frontend application limitation.
Major incident

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