Changes / Matillion / Currently unable to load projects within Maia Foundation

Matillion: Critical incident: Currently unable to load projects within Maia Foundation

Summary

Matillion reported a critical Hub outage preventing projects from loading within Maia Foundation, starting 2026-07-21 11:39 UTC. The incident lasted 1 h 17 min and was resolved at 2026-07-21 12:56 UTC after a fix was implemented; no cause was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Currently unable to load projects within Maia Foundation
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-21 11:39 UTC
AddedResolved time#5
Before: not present
After: 2026-07-21 12:56 UTC
AddedAffected components#6
Before: not present
After: Hub
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdateidentified#9
Before: not present
After: We are continuing to work on the fix will update once we go into monitoring status.
AddedUpdatemonitoring#10
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Currently unable to load projects within Maia Foundation (this change)
Matillion reported a critical Hub outage preventing projects from loading within Maia Foundation, starting 2026-07-21 11:39 UTC. The incident lasted 1 h 17 min and was resolved at 2026-07-21 12:56 UTC after a fix was implemented; no cause was stated.
Major incident

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