Changes / OpenAI / Issues with login, signup, and ads
OpenAI: Major incident: Issues with login, signup, and ads
Summary
OpenAI reported a major incident affecting login, signup, and ads from 2026-10-01 18:46 UTC to 2026-10-01 19:39 UTC, lasting 53 min. A mitigation was applied at 19:26 UTC, and all impacted services fully recovered.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Issues with login, signup, and ads
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-10-01 18:46 UTC
Before: not present
After: 2026-10-01 19:39 UTC
Before: not present
After: We are investigating an issue affecting login and signup. We will share further updates as we learn more.
Before: not present
After: We are investigating issues affecting login, signup, and ads
Before: not present
After: We have identified that users are experiencing login issues for the impacted services.
We are working on implementing a mitigation.
Before: not present
After: We have applied the mitigation and are monitoring the recovery.
Before: not present
After: All impacted services have now fully recovered.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Issues with login, signup, and ads (this change) OpenAI reported a major incident affecting login, signup, and ads from 2026-10-01 18:46 UTC to 2026-10-01 19:39 UTC, lasting 53 min. A mitigation was applied at 19:26 UTC, and all impacted services fully recovered. | Major incident |