Changes / Make / Degradation on EU1 Region

Make: Major incident: Degradation on EU1 Region

Summary

Make reported a major degradation in EU1 (eu1.make.com), causing possible instability in scenario executions, webhook processing, and platform access. It started at 2026-09-09 16:11 UTC and was resolved at 2026-09-10 10:29 UTC, lasting 18 h 17 min; operational metrics had returned to healthy levels by 09-09 16:59 UTC.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 92%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Degradation on EU1 Region
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-09 16:11 UTC
AddedResolved time#5
Before: not present
After: 2026-09-10 10:29 UTC
AddedAffected components#6
Before: not present
After: eu1.make.com, Responsive Webhooks - eu1.make.com, Scenario Executions - eu1.make.com, Website - eu1.make.com
AddedUpdateinvestigating#7
Before: not present
After: We are investigating an issue affecting the eu1.make.com region. Users may experience instability with scenario executions, webhook processing, and overall platform access. Our engineering team is actively working to restore stability, and we will share another update within the next hour
AddedUpdatemonitoring#8
Before: not present
After: Operational metrics on eu1.make.com have returned to healthy levels. While system operations have normalized, our engineering team remains in a monitoring state to verify that performance remains consistent
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Degradation on EU1 Region (this change)
Make reported a major degradation in EU1 (eu1.make.com), causing possible instability in scenario executions, webhook processing, and platform access. It started at 2026-09-09 16:11 UTC and was resolved at 2026-09-10 10:29 UTC, lasting 18 h 17 min; operational metrics had returned to healthy levels by 09-09 16:59 UTC.
Major incident

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