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ChangesPyPI (Python Infrastructure)Infrastructure Outage

PyPI (Python Infrastructure): Critical incident: Infrastructure Outage

Major incidentcritical (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what PyPI (Python Infrastructure) removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Infrastructure Outage
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-12-13 13:44 UTC
AddedResolved time#5
Before: not present
After: 2024-12-13 15:09 UTC
AddedAffected components#6
Before: not present
After: bugs.python.org, docs.python.org - Backends, docs.python.org - docs.python.org - Backends, PyPy - speed.pypy.org, python.org - Downloads Backends, python.org - python.org - Downloads Backends, speed.pypy.org, wiki.python.org
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating an infrastructure outage impacting python.org/downloads backends, docs.python.org backends, bugs.python.org backends, wiki.python.org backends, as well as other services.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateinvestigating#9
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateidentified#10
Before: not present
After: Private networking in our datacenter for these services is currently intermittent, we have opened a ticket with the provider requesting assistance.
AddedUpdateidentified#11
Before: not present
After: We are continuing to work on a fix for this issue.
AddedUpdateidentified#12
Before: not present
After: We are continuing to work on a fix for this issue.
AddedUpdatemonitoring#13
Before: not present
After: We have begun seeing recovery across all services as of 14:44 UTC, we are monitoring for stability and ensuring all services are healthy.
AddedUpdateresolved#14
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Friday, December 13, 2024

1 incident change

All PyPI (Python Infrastructure) changesPyPI (Python Infrastructure) profileMarkdownJSON