# PyPI (Python Infrastructure): Critical incident: Infrastructure Outage

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2024-12-13 13:44 UTC · Detected: 2026-10-19 17:03 UTC
- [Source: https://stspg.io/8dl66mr6734m](https://stspg.io/8dl66mr6734m)
- [Company: PyPI (Python Infrastructure)](https://rewindex.com/company/pypi.md)
- Versions: before (none: first archived) → after incident\_version:669/lnf8y0k9l7ms@1cae2cbc4a70
- Change 1 of 1 for this incident

Incident page (full timeline): [Infrastructure Outage](https://rewindex.com/company/pypi/incidents/lnf8y0k9l7ms.md)
## What changed

**1. Added: Title**

```diff
+ Infrastructure Outage
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-12-13 13:44 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-12-13 15:09 UTC
```

**6. Added: Affected components**

```diff
+ bugs.python.org, docs.python.org - Backends, docs.python.org - docs.python.org - Backends, PyPy - speed.pypy.org, python.org - Downloads Backends, python.org - python.org - Downloads Backends, speed.pypy.org, wiki.python.org
```

**7. Added: Update** (investigating) · 2024-12-13 13:44 UTC

```diff
+ We are currently investigating an infrastructure outage impacting python.org/downloads backends, docs.python.org backends, bugs.python.org backends, wiki.python.org backends, as well as other services.
```

**8. Added: Update** (investigating) · 2024-12-13 13:48 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (investigating) · 2024-12-13 13:59 UTC

```diff
+ We are continuing to investigate this issue.
```

**10. Added: Update** (identified) · 2024-12-13 14:00 UTC

```diff
+ Private networking in our datacenter for these services is currently intermittent, we have opened a ticket with the provider requesting assistance.
```

**11. Added: Update** (identified) · 2024-12-13 14:23 UTC

```diff
+ We are continuing to work on a fix for this issue.
```

**12. Added: Update** (identified) · 2024-12-13 14:45 UTC

```diff
+ We are continuing to work on a fix for this issue.
```

**13. Added: Update** (monitoring) · 2024-12-13 14:58 UTC

```diff
+ We have begun seeing recovery across all services as of 14:44 UTC, we are monitoring for stability and ensuring all services are healthy.
```

**14. Added: Update** (resolved) · 2024-12-13 15:09 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-12-13 13:44 UTC | Critical incident: Infrastructure Outage (this change) | critical |

All PyPI (Python Infrastructure) changes: [timeline](https://rewindex.com/company/pypi/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i1805aa34851409 · Markdown: https://rewindex.com/change/i1805aa34851409.md · JSON: https://rewindex.com/api/v1/changes/i1805aa34851409 · Generated 2026-10-20T00:01:05.730Z