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ChangesContentstackContentstack - AWS NA - Delivery API, GraphQL and Management API Issue

Contentstack: Major incident: Contentstack - AWS NA - Delivery API, GraphQL and Management API Issue

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Contentstack removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Contentstack - AWS NA - Delivery API, GraphQL and Management API Issue
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-01-08 11:47 UTC
AddedResolved time#5
Before: not present
After: 2026-01-08 12:28 UTC
AddedAffected components#6
Before: not present
After: Amazon Web Services US Region - Assets API, Amazon Web Services US Region - Content Delivery API, Amazon Web Services US Region - Content Management API, Amazon Web Services US Region - GraphQL Delivery API, Amazon Web Services US Region - Image Delivery API, Amazon Web Services US Region - Web Application, Amazon Web Services US Region - Webhook Dispatcher, Assets API, Content Delivery API, Content Management API, GraphQL Delivery API, Image Delivery API, Web Application, Webhook Dispatcher
AddedUpdateinvestigating#7
Before: not present
After: We are currently experiencing issues affecting our web application, GraphQL, Delivery APIs, and content management services. This may impact both Publish and Get calls. The team is actively investigating and working toward resolution. We are monitoring the situation closely and will share updates as more information becomes available. If you encounter any difficulties accessing our services, please contact our Customer Success team for assistance.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified, and a fix is currently being implemented. We are monitoring the situation closely and will share updates as more information becomes available. If you encounter any difficulties accessing our services, please contact our Customer Success team for assistance.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdatemonitoring#10
Before: not present
After: We are continuing to monitor for any further issues.
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

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History of this incident

Thursday, January 8

1 incident change

All Contentstack changesContentstack profileMarkdownJSON