# Contentstack: Major incident: Contentstack - AWS NA - Delivery API, GraphQL and Management API Issue

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-01-08 11:47 UTC · Detected: 2026-10-19 18:33 UTC
- [Source: https://stspg.io/7n9jlcz4545q](https://stspg.io/7n9jlcz4545q)
- [Company: Contentstack](https://rewindex.com/company/contentstack.md)
- Versions: before (none: first archived) → after incident\_version:728/ctgy246vp2df@0d0669df6b20
- Change 1 of 1 for this incident

Incident page (full timeline): [Contentstack - AWS NA - Delivery API, GraphQL and Management API Issue](https://rewindex.com/company/contentstack/incidents/ctgy246vp2df.md)
## What changed

**1. Added: Title**

```diff
+ Contentstack - AWS NA - Delivery API, GraphQL and Management API Issue
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-01-08 11:47 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-01-08 12:28 UTC
```

**6. Added: Affected components**

```diff
+ Amazon Web Services US Region - Assets API, Amazon Web Services US Region - Content Delivery API, Amazon Web Services US Region - Content Management API, Amazon Web Services US Region - GraphQL Delivery API, Amazon Web Services US Region - Image Delivery API, Amazon Web Services US Region - Web Application, Amazon Web Services US Region - Webhook Dispatcher, Assets API, Content Delivery API, Content Management API, GraphQL Delivery API, Image Delivery API, Web Application, Webhook Dispatcher
```

**7. Added: Update** (investigating) · 2026-01-08 11:47 UTC

```diff
+ We are currently experiencing issues affecting our web application, GraphQL, Delivery APIs, and content management services. This may impact both Publish and Get calls. The team is actively investigating and working toward resolution. We are monitoring the situation closely and will share updates as more information becomes available. If you encounter any difficulties accessing our services, please contact our Customer Success team for assistance.
```

**8. Added: Update** (identified) · 2026-01-08 12:14 UTC

```diff
+ The issue has been identified, and a fix is currently being implemented. We are monitoring the situation closely and will share updates as more information becomes available. If you encounter any difficulties accessing our services, please contact our Customer Success team for assistance.
```

**9. Added: Update** (monitoring) · 2026-01-08 12:22 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (monitoring) · 2026-01-08 12:23 UTC

```diff
+ We are continuing to monitor for any further issues.
```

**11. Added: Update** (resolved) · 2026-01-08 12:28 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-01-08 11:47 UTC | Major incident: Contentstack - AWS NA - Delivery API, GraphQL and Management API Issue (this change) | major |

All Contentstack changes: [timeline](https://rewindex.com/company/contentstack/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i176c8788b4e114 · Markdown: https://rewindex.com/change/i176c8788b4e114.md · JSON: https://rewindex.com/api/v1/changes/i176c8788b4e114 · Generated 2026-10-20T00:00:43.323Z