Changes / Doppler / Users getting rate limited when hitting API

Doppler: Major incident: Users getting rate limited when hitting API

Summary

Doppler reported a major API (api.doppler.com) degradation affecting Service Tokens, which were being rate limited. The incident started at 2021-11-15 22:14 UTC and lasted 27 min, resolving at 2021-11-15 22:41 UTC after Doppler rolled back the code change causing the issue.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 46%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Users getting rate limited when hitting API
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2021-11-15 22:14 UTC
AddedResolved time#5
Before: not present
After: 2021-11-15 22:41 UTC
AddedAffected components#6
Before: not present
After: API (api.doppler.com)
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating an issue with Service Tokens getting rate limited.
AddedUpdatemonitoring#8
Before: not present
After: We've rolled back the code change that's causing this issue. Service Tokens should resume normal operation.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Users getting rate limited when hitting API (this change)
Doppler reported a major API (api.doppler.com) degradation affecting Service Tokens, which were being rate limited. The incident started at 2021-11-15 22:14 UTC and lasted 27 min, resolving at 2021-11-15 22:41 UTC after Doppler rolled back the code change causing the issue.
Major incident

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