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ChangesOVHcloud[FR][Collaborative Solutions] - Zimbra Incident Notification

OVHcloud: Major incident: [FR][Collaborative Solutions] - Zimbra Incident Notification

Major incidentoutage (model (Jev), 100%)Changed Detected web-cloud.status-ovhcloud.com (opens in new tab)
Summary

OVHcloud reported a major Zimbra outage in FR starting 09/11/2026 07:10 UTC: some customers could not access mailboxes or webmail, or send and receive emails; incoming emails were queued. The root cause was identified but not specified, and the incident remained open when archived (open for 0 min at the last update).

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Incident page: the full timeline of updates

What changed

Struck in red is what OVHcloud removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: [FR][Collaborative Solutions] - Zimbra Incident Notification
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: identified
AddedStart time#4
Before: not present
After: 2026-11-09 07:52 UTC
AddedAffected components#5
Before: not present
After: Collaborative solutions || Zimbra - Delivery email, Collaborative solutions || Zimbra - Operations, Collaborative solutions || Zimbra - Web Access
AddedUpdateidentified#6
Before: not present
After: We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified. Please find the details of this incident below : Start time : 09/11/2026 07:10 UTC Impacted Service(s) : Access to some Zimbra mailboxes and webmail is unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes, send and receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Root Cause : This incident is caused by an ongoing maintenance Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

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How the archive is checked, and what it cannot prove.

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History of this incident

TodayMonday, November 9Mon, Nov 9

1 incident change

Cite this

Major incident: [FR][Collaborative Solutions] - Zimbra Incident Notification on OVHcloud’s status page, changed 2026-11-09 07:52 UTC (change 1 of 1).

Title
Major incident: [FR][Collaborative Solutions] - Zimbra Incident Notification
Vendor
OVHcloud
Date
URL
https://rewindex.com/change/i1528cffa32800f

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