# OVHcloud: Major incident: [FR][Collaborative Solutions] - Zimbra Incident Notification

> OVHcloud reported a major Zimbra outage in FR starting 09/11/2026 07:10 UTC: some customers could not access mailboxes or webmail, or send and receive emails; incoming emails were queued. The root cause was identified but not specified, and the incident remained open when archived (open for 0 min at

Canonical: https://rewindex.com/change/i1528cffa32800f
Last updated: 2026-11-09T07:53:48Z

**Summary:** OVHcloud reported a major Zimbra outage in FR starting 09/11/2026 07:10 UTC: some customers could not access mailboxes or webmail, or send and receive emails; incoming emails were queued. The root cause was identified but not specified, and the incident remained open when archived (open for 0 min at the last update). _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-11-09 07:52 UTC · Detected: 2026-11-09 07:53 UTC
- [Source: https://web-cloud.status-ovhcloud.com/incidents/y9j53vm78vkh](https://web-cloud.status-ovhcloud.com/incidents/y9j53vm78vkh)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)
- Versions: before (none: first archived) → after incident\_version:765/y9j53vm78vkh@6f96b28e2923
- Change 1 of 1 for this incident

Incident page (full timeline): [\[FR\]\[Collaborative Solutions\] - Zimbra Incident Notification](https://rewindex.com/company/ovhcloud/incidents/y9j53vm78vkh.md)
## What changed

**1. Added: Title**

```diff
+ [FR][Collaborative Solutions] - Zimbra Incident Notification
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ identified
```

**4. Added: Start time**

```diff
+ 2026-11-09 07:52 UTC
```

**5. Added: Affected components**

```diff
+ Collaborative solutions || Zimbra - Delivery email, Collaborative solutions || Zimbra - Operations, Collaborative solutions || Zimbra - Web Access
```

**6. Added: Update** (identified) · 2026-11-09 07:52 UTC

```diff
+ We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified. Please find the details of this incident below : Start time : 09/11/2026 07:10 UTC Impacted Service(s) : Access to some Zimbra mailboxes and webmail is unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes, send and receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Root Cause : This incident is caused by an ongoing maintenance Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-09 07:52 UTC | Major incident: \[FR\]\[Collaborative Solutions\] - Zimbra Incident Notification (this change) | outage |

All OVHcloud changes: [timeline](https://rewindex.com/company/ovhcloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: [FR][Collaborative Solutions] - Zimbra Incident Notification on OVHcloud’s status page, changed 2026-11-09 07:52 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/i1528cffa32800f
- Citation: OVHcloud, “Major incident: [FR][Collaborative Solutions] - Zimbra Incident Notification” (2026-11-09 07:52 UTC). Archived by Rewindex: https://rewindex.com/change/i1528cffa32800f (CC BY 4.0).
- Markdown link: `[OVHcloud: Major incident: FRCollaborative Solutions - Zimbra Incident Notification (2026-11-09)](https://rewindex.com/change/i1528cffa32800f)`


---
Canonical: https://rewindex.com/change/i1528cffa32800f · Markdown: https://rewindex.com/change/i1528cffa32800f.md · JSON: https://rewindex.com/api/v1/changes/i1528cffa32800f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-09T16:39:02.386Z