Changes / Firebolt / US-EAST-1 Engine Operations
Firebolt: Major incident: US-EAST-1 Engine Operations
Summary
Summary pending. The diff below shows exactly what changed.
What changed
Before: not present
After: US-EAST-1 Engine Operations
Before: not present
After: major
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After: resolved
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After: 2025-01-22 19:22 UTC
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After: 2025-01-22 20:58 UTC
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After: API, Engines, Firebolt Components - API, Firebolt Components - Engines, Firebolt Components - Web Application, Web Application
Before: not present
After: We’re currently experiencing an unplanned service outage that impacts the US-EAST-1 region only. As a result, you may encounter issues accessing the Develop space and receiving API call responses listing engines and accounts.
Our team is actively investigating the issue and working toward a resolution. We understand the inconvenience this may cause and appreciate your patience.
We will be updating the Statuspage with new information at the latest every 15 minutes.
Before: not present
After: We are continuing to investigate this issue.
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After: We have identified the root cause of the issue and are making significant progress toward resolving it.
Before: not present
After: We are still experiencing the issue and are actively working on a resolution.
To clarify the impact:
- You will not be able to start engines or
- you will not be able to use the USE ENGINE command.
However, if you already have a running engine, queries should execute as expected.
We apologize for the inconvenience and appreciate your patience as we work to resolve this as quickly as possible.
Before: not present
After: We are continuing to work toward a resolution and will provide an update as soon as operations are fully restored.
Before: not present
After: We’ve deployed a fix, and the situation is showing signs of improvement. We are monitoring closely as we wait for operations to stabilize further.
Before: not present
After: The issue is now fully resolved and services are fully operational.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: US-EAST-1 Engine Operations (this change) | Major incident |