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ChangesNx Cloudhigher error rates processing CIPEs

Nx Cloud: Major incident: higher error rates processing CIPEs

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Nx Cloud removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: higher error rates processing CIPEs
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-25 13:55 UTC
AddedResolved time#5
Before: not present
After: 2026-09-25 14:32 UTC
AddedAffected components#6
Before: not present
After: Nx API
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateidentified#8
Before: not present
After: We've identified an the issue causing higher error rates
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and errors processing CIPEs have returned to normal levels. we will continue to monitor.
AddedUpdatemonitoring#10
Before: not present
After: We are continuing to monitor for any further issues.
AddedUpdateresolved#11
Before: not present
After: Issue as been resolved. We apologies for any inconvenience. Re-running CIPEs that errored out during this time should have them run normally.

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How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run (00:41 UTC) commits it.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

History of this incident

Friday, September 25

1 incident change

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