# Nx Cloud: Major incident: higher error rates processing CIPEs

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-09-25 13:55 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/p962p2vngyx1](https://stspg.io/p962p2vngyx1)
- [Company: Nx Cloud](https://rewindex.com/company/nx-cloud.md)
- Versions: before (none: first archived) → after incident\_version:751/j4t8pjrwkf5m@4aaeb7c70fdd
- Change 1 of 1 for this incident

Incident page (full timeline): [higher error rates processing CIPEs](https://rewindex.com/company/nx-cloud/incidents/j4t8pjrwkf5m.md)
## What changed

**1. Added: Title**

```diff
+ higher error rates processing CIPEs
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-25 13:55 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-25 14:32 UTC
```

**6. Added: Affected components**

```diff
+ Nx API
```

**7. Added: Update** (investigating) · 2026-09-25 13:55 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (identified) · 2026-09-25 14:03 UTC

```diff
+ We've identified an the issue causing higher error rates
```

**9. Added: Update** (monitoring) · 2026-09-25 14:15 UTC

```diff
+ A fix has been implemented and errors processing CIPEs have returned to normal levels. we will continue to monitor.
```

**10. Added: Update** (monitoring) · 2026-09-25 14:29 UTC

```diff
+ We are continuing to monitor for any further issues.
```

**11. Added: Update** (resolved) · 2026-09-25 14:32 UTC

```diff
+ Issue as been resolved. We apologies for any inconvenience. Re-running CIPEs that errored out during this time should have them run normally.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-25 13:55 UTC | Major incident: higher error rates processing CIPEs (this change) | major |

All Nx Cloud changes: [timeline](https://rewindex.com/company/nx-cloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i0e558ab03bb324 · Markdown: https://rewindex.com/change/i0e558ab03bb324.md · JSON: https://rewindex.com/api/v1/changes/i0e558ab03bb324 · Generated 2026-10-20T00:48:39.001Z