Changes / Travis CI / API is down on .ORG

Travis CI: Critical incident: API is down on .ORG

Summary

Travis CI’s .ORG API had a critical outage starting 2020-03-27 20:14 UTC, resolved at 2020-03-27 21:51 UTC after 1 h 36 min. Travis CI reported implementing a fix and monitoring its infrastructure and upstream provider Google; customers using the .ORG API were affected.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: API is down on .ORG
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2020-03-27 20:14 UTC
AddedResolved time#5
Before: not present
After: 2020-03-27 21:51 UTC
AddedAffected components#6
Before: not present
After: API
AddedUpdateinvestigating#7
Before: not present
After: We are investigating an outage on the .ORG API. We will provide updates based on our findings. Thank you
AddedUpdatemonitoring#8
Before: not present
After: We implemented a fix for the issue and are monitoring the results. Thank you
AddedUpdatemonitoring#9
Before: not present
After: We are continuing to monitor our infrastructure and one of our upstream providers, Google [1]. We will provide additional updates once these systems are fully functional. Thank you [1] https://status.cloud.google.com/incident/cloud-networking/20004
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: API is down on .ORG (this change)
Travis CI’s .ORG API had a critical outage starting 2020-03-27 20:14 UTC, resolved at 2020-03-27 21:51 UTC after 1 h 36 min. Travis CI reported implementing a fix and monitoring its infrastructure and upstream provider Google; customers using the .ORG API were affected.
Major incident

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