Changes / Figma / Service disruption
Figma: Critical incident: Service disruption
Summary
Figma reported a critical disruption from 2026-09-27 01:04 UTC to 2026-09-27 02:32 UTC, lasting 1 h 28 min, with services degraded or unavailable due to failures with AWS and other dependencies. Affected components included Figma Design, FigJam, Dev Mode, REST API, and Sign-in & Account Access; Figma reported services operational at 01:18 UTC before confirming resolution.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Service disruption
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-09-27 01:04 UTC
Before: not present
After: 2026-09-27 02:32 UTC
Before: not present
After: Admin, Billing & AI credits, Community & Forum, Dev Mode, Email & Notifications, FigJam, Figma agent, Figma Design, Figma Make, Figma Motion, Figma Slides, Figma Weave, File Browser & Search, MCP, Plugins & Widgets, Real-time collaboration server, REST API, Sign-in & Account Access
Before: not present
After: We are currently investigating an issue where Figma Services are degraded or unavailable because of failures with AWS and other dependencies.
Before: not present
After: Figma should now be operational. We are continuing to monitor.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Service disruption (this change) Figma reported a critical disruption from 2026-09-27 01:04 UTC to 2026-09-27 02:32 UTC, lasting 1 h 28 min, with services degraded or unavailable due to failures with AWS and other dependencies. Affected components included Figma Design, FigJam, Dev Mode, REST API, and Sign-in & Account Access; Figma reported services operational at 01:18 UTC before confirming resolution. | Major incident |