Rewindex

ChangesLightstep (ServiceNow Cloud Observability)Mass outage

Lightstep (ServiceNow Cloud Observability): Critical incident: Mass outage

Major incidentcritical (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

Part of an outage event

Google Cloud outage, Jun 12, 2025 · 101 vendors, 107 incidents

Lightstep (ServiceNow Cloud Observability)’s incident started in the same window without naming Google Cloud (timing only, not evidence of a link). (timing only, posted +1 h 1 min vs the first vendor naming Google Cloud)

See the cascade chart and every vendor →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

What changed

Struck in red is what Lightstep (ServiceNow Cloud Observability) removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Mass outage
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-06-12 18:55 UTC
AddedResolved time#5
Before: not present
After: 2025-06-12 21:37 UTC
AddedAffected components#6
Before: not present
After: Observability - Alerting - Streams Alerting, Observability - Alerting - Unified Alerting, Observability - API, Observability - Data Ingestion - Logs, Observability - Data Ingestion - Metrics, Observability - Data Ingestion - Trace Assembly, Observability - Data Ingestion - Trace Statistics, Observability - Third-Party Notification Methods - PagerDuty Events API, Observability - Third-Party Notification Methods - Slack Apps/Integrations, Observability - Third-Party Notification Methods - Slack Connections, Observability - Third-Party Notification Methods - Slack Messaging, Observability - Web UI - Change Intelligence, Observability - Web UI - Dashboards, Observability - Web UI - Explorer, Observability - Web UI - Logs Search, Observability - Web UI - Notebooks, Observability - Web UI - Service Directory, PagerDuty Events API, Slack Apps/Integrations, Slack Connections, Slack Messaging, US - Change Intelligence, US - Dashboards, US - Explorer, US - Logs, US - Logs Search, US - Metrics, US - Notebooks, US - Observability - API, US - Service Directory, US - Streams Alerting, US - Trace Assembly, US - Trace Statistics, US - Unified Alerting
AddedUpdateinvestigating#7
Before: not present
After: We're investigating a mass outage.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: The incident is resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Thursday, June 12, 2025

1 incident change

All Lightstep (ServiceNow Cloud Observability) changesLightstep (ServiceNow Cloud Observability) profileMarkdownJSON