Changes / Rippling / General service degradation

Rippling: Critical incident: General service degradation

Summary

Rippling reported critical general service degradation affecting the Rippling App from 2025-12-16 18:47 UTC to 2025-12-16 22:35 UTC, lasting 3 h 48 min. A fix was implemented by 12-16 19:24 UTC, and the incident was resolved; no cause was stated.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 97%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: General service degradation
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-12-16 18:47 UTC
AddedResolved time#5
Before: not present
After: 2025-12-16 22:35 UTC
AddedAffected components#6
Before: not present
After: Rippling App
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: General service degradation (this change)
Rippling reported critical general service degradation affecting the Rippling App from 2025-12-16 18:47 UTC to 2025-12-16 22:35 UTC, lasting 3 h 48 min. A fix was implemented by 12-16 19:24 UTC, and the incident was resolved; no cause was stated.
Major incident

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