Changes / Upstash / Upstash Console issues

Upstash: Major incident: Upstash Console issues

Summary

Upstash reported a major incident affecting Console dashboard access and related operations, with Developer API (api.upstash.com) availability issues also reported. It started at 2025-10-20 14:52 UTC and was resolved at 2025-10-20 18:50 UTC, lasting 3 h 58 min. Upstash attributed the issues to an upstream cloud provider and deployed a workaround.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Upstash Console issues
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-10-20 14:52 UTC
AddedResolved time#5
Before: not present
After: 2025-10-20 18:50 UTC
AddedAffected components#6
Before: not present
After: Upstash Console
AddedUpdateinvestigating#7
Before: not present
After: We are currently experiencing errors in the Upstash Console due to issues with one of our upstream providers. This may affect access to the dashboard and related operations. Our team is actively monitoring the situation and working to mitigate the impact. We will provide updates as soon as more information becomes available.
AddedUpdatemonitoring#8
Before: not present
After: Console is back to normal again. We are currently monitoring.
AddedUpdatemonitoring#9
Before: not present
After: Developer API (api.upstash.com) is having availability issues alongside Upstash Console. While we are monitoring the underlying cloud provider's status updates, we are also working on a remediation.
AddedUpdateresolved#10
Before: not present
After: A fix has been deployed as a workaround so that our systems are not affected from the ongoing incident of the cloud provider

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Upstash Console issues (this change)
Upstash reported a major incident affecting Console dashboard access and related operations, with Developer API (api.upstash.com) availability issues also reported. It started at 2025-10-20 14:52 UTC and was resolved at 2025-10-20 18:50 UTC, lasting 3 h 58 min. Upstash attributed the issues to an upstream cloud provider and deployed a workaround.
Major incident

All Upstash changes → · Upstash profile · Markdown · JSON