# Upstash: Major incident: Upstash Console issues

**Summary:** Upstash reported a major incident affecting Console dashboard access and related operations, with Developer API (api.upstash.com) availability issues also reported. It started at 2025-10-20 14:52 UTC and was resolved at 2025-10-20 18:50 UTC, lasting 3 h 58 min. Upstash attributed the issues to an upstream cloud provider and deployed a workaround. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-10-20 14:52 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/8twfwt7qbdyn](https://stspg.io/8twfwt7qbdyn)
- [Company: Upstash](https://rewindex.com/company/upstash.md)
- Versions: before (none: first archived) → after incident\_version:171/wnjcxvj26tp1@5ea32f352d66
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Upstash Console issues
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-10-20 14:52 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-10-20 18:50 UTC
```

**6. Added: Affected components**

```diff
+ Upstash Console
```

**7. Added: Update** (investigating) · 2025-10-20 14:52 UTC

```diff
+ We are currently experiencing errors in the Upstash Console due to issues with one of our upstream providers. This may affect access to the dashboard and related operations. Our team is actively monitoring the situation and working to mitigate the impact. We will provide updates as soon as more information becomes available.
```

**8. Added: Update** (monitoring) · 2025-10-20 15:05 UTC

```diff
+ Console is back to normal again. We are currently monitoring.
```

**9. Added: Update** (monitoring) · 2025-10-20 18:07 UTC

```diff
+ Developer API (api.upstash.com) is having availability issues alongside Upstash Console. While we are monitoring the underlying cloud provider's status updates, we are also working on a remediation.
```

**10. Added: Update** (resolved) · 2025-10-20 18:50 UTC

```diff
+ A fix has been deployed as a workaround so that our systems are not affected from the ongoing incident of the cloud provider
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-10-20 14:52 UTC | Major incident: Upstash Console issues (this change) | outage |

All Upstash changes: [timeline](https://rewindex.com/company/upstash/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i04b2a391eb0fee · Markdown: https://rewindex.com/change/i04b2a391eb0fee.md · JSON: https://rewindex.com/api/v1/changes/i04b2a391eb0fee · Generated 2026-10-18T02:54:39.887Z