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ChangesScaleway[Account] - Global - Account API Down

Scaleway: Major incident: [Account] - Global - Account API Down

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Scaleway removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: [Account] - Global - Account API Down
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-30 09:35 UTC
AddedResolved time#5
Before: not present
After: 2026-09-30 14:48 UTC
AddedAffected components#6
Before: not present
After: Billing, Elements - Products - Billing, Elements - Products - Environmental Footprint, Elements - Products - IAM, Elements - Products - Load Balancer, Environmental Footprint, IAM, Load Balancer
AddedUpdateinvestigating#7
Before: not present
After: Account API is down. Console may be unusable
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateidentified#9
Before: not present
After: Services have recovered, we are investigating, but there should not be any user facing impacts anymore.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Wednesday, September 30

1 incident change

All Scaleway changesScaleway profileMarkdownJSON